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GAMBLINGBLOCK

Privacy Policy

Effective Date: November 1, 2026

This policy covers the personal data we collect and use when you use GamblingBlock, whether through our apps (GamblingBlock on iOS and Android, GamblingBlock Advanced on computer) or our website, gamblingblock.app. Please read it carefully. It explains what we collect, why we collect it, and what rights you have.

GamblingBlock helps you stay away from gambling by blocking gambling sites and apps on your devices. We only collect what we need to block them, manage your subscription and help you. We do not sell your data.

1. Data Controller

GamblingBlock is published by MOXYZ STUDIO, a SAS registered with the Paris RCS under number 928 242 197, 138 avenue Victor Hugo, 75016 Paris, France ("we," "our," or "us").

If you have a question or a request about your data, write to contact@gamblingblock.app or to the address above.

2. What Stays on Your Device

Most of what you set up in the app stays on your device. We never receive:

  • your own lists of blocked apps, categories and sites, and your self-exclusion settings
  • your self-exclusion PIN code, which is stored encrypted
  • your progress: time without gambling, streaks, and the money and time you saved
  • your sponsors, except when the app e-mails them

All of this is deleted when you delete the app. Note that your device's own backup (iCloud or Google) may include it. The sites your device visits are a different matter, explained in section 4.1.

3. What We Receive

  • About your device, its model, system version and language, the app's version, identifiers of the app's installation, and your IP address when the app connects to our services.
  • About your subscription, an anonymous customer identifier, your plan and its status. Apple or Google handle the payment, so we never see your card details.
  • How you use the app, such as the screens you open, the buttons you tap, the questions you ask the FAQ and the unblock codes you type. We never receive the sites or apps you block.
  • Where you installed the app from, such as the campaign or link that brought you.
  • Your e-mail address, if you give it to receive our news.
  • The sites you check or suggest, with your customer identifier, and your e-mail address if you want to know when a site is added.
  • Your FAQ questions, with your customer identifier, so we can answer them.
  • Your sponsors' name and e-mail address and your nickname, only when the app sends them an e-mail.
  • Your messages when you contact our support.

About the FAQ. Your questions are sent to an AI (OpenAI), which finds the article of our FAQ that best matches them, and our team may read them to improve the FAQ. Please don't include sensitive personal, financial, medical or legal information.

4. How Each Protection Works

4.1 Site Blocker

To block sites, the app sends the name of each site your device looks up (for example www.example.com) to a filtering service. The service refuses the sites that belong to a blocked category, such as casinos, sports betting or crypto gambling. It never sees the pages you read or what you type in them.

The filtering service is run by us or by providers working for us. None of them keeps a history of the sites you visit. Some keep anonymous statistics per site, which can't be linked to you.

4.2 Custom Blocker

The apps and sites you choose to block stay on your device.

  • On iPhone and iPad, the app uses Apple's Screen Time. Apple doesn't tell us which apps you chose.
  • On Android, the app uses Android's accessibility service to know which app is open on your screen. It doesn't record or send anything.

4.3 Uninstall Blocker

The uninstall blocker stops GamblingBlock from being deleted or switched off. It works entirely on your device.

  • On iPhone and iPad, the app uses Apple's Screen Time.
  • On Android, the accessibility service recognises the screens that would uninstall or switch off the app, without recording or sending anything. The app also uses device administration, only to lock the screen.

4.4 Advanced Protection

The advanced protection locks the site blocker on your phone or tablet from a computer, using GamblingBlock Advanced, so it can't be switched off in a moment of weakness. It requires an account (see section 5). We also keep:

  • Your devices, their name, model and system version, and when they were locked and unlocked. We don't keep their hardware identifier, only an irreversible fingerprint of it and its last 4 characters.
  • Your codes, the lock and unlock codes you request and how each lock or unlock went, along with the version of GamblingBlock Advanced and your computer's operating system.
  • Your blocked attempts, which sites were blocked each day and how many times, for 90 days. Your account only lists the sites if you turn this on, and our support tools never show them.

If a locked device stops using the filter for 72 hours, for example because of a VPN, a network that blocks it, or because it's switched off, our support is alerted and may contact you. Nothing happens automatically.

5. Your Account

You can create an account in the app or on gamblingblock.app. It's optional, unless you use the advanced protection. With an account, we keep:

  • your e-mail address, how you sign in (Apple, Google, or e-mail and password), and the account's creation date and language
  • your IP address and browser when you visit your account on gamblingblock.app

E-mails about your account, such as address verification or password reset, are sent from gamblingblock.app. You can delete your account in the app or on the website, as long as no device is locked by the advanced protection.

Your account on gamblingblock.app only uses the cookies it needs to work: your session, your language and a protection against forged forms. Our website also uses Google Analytics cookies to measure its traffic.

6. Why We Use It

We only use your data when the law allows us to.

  • To provide what you asked for, such as the protections, your account, your subscription, answers to your FAQ questions and site suggestions, and e-mails to your sponsors. This is necessary to provide GamblingBlock.
  • To show you which sites were blocked and to send you our news, with your consent, which you can withdraw at any time.
  • To measure how the app is used and where it was installed from, based on our legitimate interest in improving GamblingBlock.
  • To help you, notice a protection that stopped working, and keep our services secure, based on our legitimate interest in making sure your protection works.
  • To meet our legal obligations, such as keeping records or answering the authorities.

We may also contact you about your account, your subscription or a device that is no longer protected. These messages are part of the service, so they don't require your consent, and they never contain advertising.

7. Who We Share It With

We never sell or rent your data. We only share it in the following cases.

  • Service providers who work for us, each only for its own task:
    • OVHcloud (France) hosts our servers and our own filter.
    • Filtering providers run the site blocker (section 4.1).
    • Google Firebase handles sign-in, account e-mails and app settings.
    • RevenueCat manages your subscription status.
    • Amplitude measures how the app is used.
    • AppsFlyer tells us where the app was installed from.
    • Mailjet and Resend send our news, the e-mails to your sponsors and the e-mails about the sites you suggest.
    • OpenAI matches your FAQ questions with our articles.
    • Slack is our team's messaging tool, where your FAQ questions and site suggestions reach us.
  • Legal obligations, to comply with the law or answer a valid request from the authorities.
  • Business transfers, if GamblingBlock or MOXYZ STUDIO is sold or merged. The buyer would then have to respect this policy.

Apple and Google handle your payments, and your sign-in if you use them, under their own privacy policies. Our apps and website may also link to other sites and services. We are not responsible for how they handle your data, so please read their privacy policies before sharing anything with them.

8. Transfers Outside the European Union

Our servers are in France, but some of our providers process data outside the European Union, mainly in the United States. These transfers are covered by the EU–US Data Privacy Framework or by the European Commission's standard contractual clauses. For a copy of these safeguards, write to us at contact@gamblingblock.app.

9. How Long We Keep It

  • Data on your device, until you delete it or the app
  • Your account, devices and their history, as long as your account exists
  • Blocked attempts, 90 days
  • IP addresses, 90 days
  • Visits to your account on the website, 30 days after your last visit
  • Unused lock and unlock codes, 12 months
  • Records of our support's actions, 12 months
  • Your e-mail address for our news, until you unsubscribe
  • Your subscription, as long as it lasts, then as long as the law requires
  • Your messages to our support, 5 years after the last one
  • Our encrypted backups, up to 6 months

After that, your data is deleted or anonymised.

10. How We Protect It

All connections are encrypted. Your self-exclusion PIN code is stored encrypted on your device. We only keep irreversible fingerprints of your codes and of your devices' identifiers, and our backups are encrypted. Only the people who need your data can access it. Our support signs in with two-step verification, and each time they open your account, it is logged. If a breach puts your data at risk, we will inform the CNIL and, when required, you.

That said, no system is completely safe. We do our best to protect your data, but we cannot guarantee its absolute security.

11. Your Rights

You can ask us to access, correct or delete your data, to send you a copy of it, to limit how we use it, or to stop using it. You can withdraw your consent at any time, and tell us what to do with your data after your death.

Most of your data stays on your device and is deleted with the app, and you can delete your account yourself in the app or on the website. For anything else, write to contact@gamblingblock.app. We will answer within one month and may ask you to prove your identity. This is free, unless a request is clearly unfounded or excessive, for example when it is repeated. In that case, we may charge a reasonable fee or refuse it.

You can also file a complaint with the CNIL (cnil.fr), the French data protection authority, or with the authority of your country.

Deleting the app or your account doesn't cancel your subscription. To cancel it, go to your Apple or Google account.

12. Children

GamblingBlock is not intended for children. We don't knowingly collect data from anyone under 16, and if we find out we have, we delete it. If you are a parent and think your child has given us data, write to contact@gamblingblock.app.

13. Changes to This Policy

We may update this policy from time to time to reflect changes in GamblingBlock, our practices or the law. When we do, we will update the effective date at the top of this page. For significant changes, we may also notify you in our apps or by e-mail. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this policy or your data, write to contact@gamblingblock.app.